Navigating ACH Refunds: What Importers Need to Know | Webinar

ACH refunds for importers are changing. Effective February 6, U.S. Customs and Border Protection (CBP) will only issue refunds electronically through ACH, making ACE Portal access and ACH Refund Authorization important steps for importers to complete.

In this webinar, we cover:

• How to set up an ACE Portal Account 
• How to complete ACH Refund Authorization 
• Bank requirements for receiving ACH refunds 
• How to track refunds using ACE Report REV-603 
• Practical considerations for preparing ahead of the change

This session is presented by CV International compliance experts John Boomhover, LCB, CCS, Director of Compliance and Customs Services, and Casey Murphy, LCB, CCS, Assistant Director of Compliance and Customs Services. 

This webinar is useful for importers, customs compliance teams, logistics managers, and supply chain professionals responsible for customs refunds and related documentation.

Recorded on January 26, 2026.

This webinar is provided for informational purposes only and should not be considered legal advice. Requirements, procedures, and enforcement priorities may change over time. 

To learn more about CV International’s customs brokerage and trade compliance services, visit https://www.cvinternational.com.